Complete a problem task

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분
  • Resolve and complete the problem task.

    시작하기 전에

    Role required: admin, problem_admin, problem_coordinator, problem_manager, or problem_task_analyst

    프로시저

    Select Complete.
    work in progress state
    The problem task enters the Closed state with Close code as Complete.
    주:
    You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.