Activate country choices for users

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
  • Select from additional countries in the Next Experience language and region preferences or a user record.

    Before you begin

    Role required: admin

    About this task

    By default, you can select from only a limited list of countries in the Next Experience language and region preferences or in a User record. To allow users to select from additional countries, administrators can activate choices for the Country code [country] field on the User [sys_user] table. For more information about the Country user preference, see Configure Next Experience language and region preferences.

    Procedure

    1. In the navigation filter, enter sys_choice.list.
    2. From the Choices list, use the condition builder to enter the following condition statement: [Table] [is] [sys_user] AND [Element] [is] [country] AND [Inactive] [is] [true].
    3. Select Run.
    4. Select the Choice record for the country that you want to activate.
    5. From the Choice record, clear the Inactive option.
    6. Select Update.

    Create country choices

    Create additional country choices to select from in the Next Experience language and region preferences or a user record.

    Before you begin

    Role required: admin

    About this task

    By default, you can select from only a limited list of countries in the Next Experience language and region preferences or in a User record. Beginning with the Australia release, administrators can activate additional choices for the Country code [country] field on the User [sys_user] table. However, if the base system country choices were previously customized, the additional choices aren't available to activate after upgrading. Follow this procedure to create additional choices for countries that aren't available.

    Procedure

    1. In the navigation filter, enter sys_choice.list.
    2. Select New.
    3. On the form, fill in the fields.
      Table 1. Choice form
      Field Value
      Table User [sys_user]
      Element country
      Language Enter a BCP 47 language identifier. This field can contain a language code or a language code followed by a country or region code. For example, tr for Turkish or es-MX for Mexican Spanish.
      Label Enter the name of the country in the specified language as you want it to appear in choice lists.
      Value Enter the two-letter ISO 3166-1 alpha-2 code for the country. For example, BR for Brazil.
      Sequence Enter a number to determine what order the option appears in the list if you don't want to list choices alphabetically.
      Inactive Leave cleared for the country choice to appear in the Next Experience language and region preferences or in a User record.

      For more information about this table, see Choice table.

      The following choice lets users select Canada as their country when the user or instance language is English.
      • Table: User [sys_user]
      • Element: country
      • Language: en
      • Label: Canada
      • Value: CA
    4. Select Submit.