Managing custom tables and applications in Subscription Management
Summarize
Summary of Managing custom tables and applications in Subscription Management
To effectively manage custom tables and applications in Subscription Management, it’s crucial to map your custom applications and tables to valid subscriptions. This ensures that as developers add new tables, they are automatically associated with the appropriate subscription. Tracking custom table usage helps prevent running out of entitlements.
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Key Features
- Mapping Custom Applications: Map each custom application to a product subscription in Subscription Management to maintain compliance and entitlements.
- Custom Table Management: Map custom tables to product subscriptions, especially in production instances, to keep your entitlements updated.
- Renewal Maintenance: Document and maintain custom table and application mappings during subscription renewals to accommodate any new SKUs.
- App Engine Integration: For organizations using App Engine, manage and monitor App Engine subscriptions, including mapping applications and monitoring usage based on the version.
Key Outcomes
By effectively managing your custom tables and applications, you can ensure compliance with entitlements, avoid running out of custom table capacity, and maintain accurate mappings during renewal periods. Proper management allows for seamless application development and deployment within the ServiceNow AI Platform while adhering to your organization’s subscription agreements.
Keep your custom table entitlements updated by mapping all of your custom applications and tables to valid subscriptions in Subscription Management.
Overview of managing custom tables and applications
To successfully manage your custom tables and applications, follow the process in this infographic.
- Map a custom application to a product subscription in Subscription Management
Map a custom application to a product subscription so that when developers add more tables to the application, they're automatically mapped to the subscription. Track your custom table usage to ensure that your organization doesn't run out of custom table entitlements.
- Map custom tables to a product subscription in Subscription Management
Map custom applications and custom tables on your production instance to a valid subscription. On non-production instances, mapping is recommended but not required.
- Maintain custom table and application mappings at renewal in Subscription Management
When a subscription renews, a new product SKU might be added to your account. Maintain your current custom table mappings during the renewal process by documenting your mappings before the renewal date.
Custom tables
Subscriptions come with custom table entitlements that dictate the number of custom tables that you can map to a subscription. The number of custom table entitlements depends on the subscription.
Custom applications
A custom application is defined as an application that you create on the ServiceNow AI Platform that isn't provided by ServiceNow. If your organization purchased App Engine, you can use Subscription Management to manage your custom application subscriptions.
App Engine usage
App Engine subscriptions entitle you to develop applications and deploy custom tables in production instances. Based on your App Engine version, you monitor the subscription usage of your App Engine applications differently.
- You can view and manage App Engine V2 subscriptions in Subscription Management just like any other product subscription. You can map your applications and custom tables to an App Engine V2 subscription and allocate per-user subscriptions by adding groups with measured roles to an App Engine V2 subscription.
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You can't view App Engine V1 subscription details on the details page like other subscriptions. Users with the usage_admin, sn_sub_man.admin, or admin roles can view App Engine V1 subscription details and usage information by navigating to the App Engine usage module from the filter navigator. This module only appears if you have App Engine V1.
For details on auditing App Engine V1 usage, see KB0999383.