Configure a language provider

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read

    • Set up language providers as part of configuring Localization Workspace. For each target language you can configure multiple providers with their pricing.

    Before you begin

    About this task

    In Localization Workspace, a language provider is a record that combines:
    • a third-party service provider (such as a TMS or machine translation API)
    • a target language
    • a rate per unit (the price your third-party service provider charges per word or character translated)
    The language provider record provides granular control over the execution of each task in your translation project, and supports the possibility of more than one service provider per target language.

    This record also enables the calculation of the informational cost estimate.The modal for Add new translation provider in Localization Workspace.

    Note:
    From version 3.0.0, a Guided Tour is available to assist localization admins with the setup of a language provider. Access the guided tour by selecting the Help Center icon on the Home screen.

    Procedure

    1. Navigate to All > Localization Workspace > Language setup > Language Provider.
    2. Select New.
    3. In the Add a new language provider window, enter the following information.
      FieldValue
      Label Enter a descriptive name. This label is displayed in the Language Providers list.
      Language Enter a language. You can search from among the languages you have configured on the instance.
      Provider Type From the list, choose TMS (Translation Management System) or MT (Machine Translation). These provider types are available after you preconfigure them on your instance.
      Rate Enter the base rate charged by your third-party service provider per word or character, without any volume discounts or overages. For more information see Request translations in Localization Workspace: Estimate and Due Date.

      You can choose a currency that is not in your user preferences. However, the informational cost estimate is displayed in the currency of the translation requester's user session.

      This rate is used to calculate the informational cost estimate.
      Note:
      When displayed on the Home page of Localization Workspace, the Cost uses a rate that is rounded up to the decimal place that is set in your Display Value Currency field. However, the calculation of the informational cost estimate for a translation request uses the actual rate that you have configured in Localization Workspace. The calculation does not use the currency's display value. For more information, see Identify the FX Currency field and its display parameters.
      TMS (or MT) Configuration This field is dependent on your selection for Provider Type. Select from available providers that you have configured.

      For example, if you selected TMS as the Provider Type, and you have configured the XTM third-party provider, then XTM is available in the list.
      Unit The Unit count multiplied by the Rate equals the informational cost estimate. Choose from Word or Character, according to the billing policy of your third-party service provider.

      The term Character in Localization Workspace corresponds to Unicode code point, which is the unit commonly used by machine translation service providers.

      Check your service provider's documentation to confirm the unit used for pricing. For details about the pricing of Google Cloud Translator Service, see https://cloud.google.com/translate/pricing. For details about Microsoft Azure Translator, see https://azure.microsoft.com/en-us/pricing/details/cognitive-services/translator/.
      Default provider for this language (Optional) Select this check box to set this provider as the default for this language in Localization Workspace.
      Note:
      The default provider in Localization Workspace is not related to the default translator in Dynamic Translation.
    4. Select Add.

    What to do next

    With the localization_admin role, edit an existing record as follows.
    1. Navigate to All > Localization Workspace > Language setup > Language Provider tab.
    2. Select the record's Label in the Language Providers list.The list view of Localization Workspace's Language Providers table, highlighting the value in the Label column for an example row.
    3. The Edit language provider window opens. Modify any values.
    4. Save the record by selecting Update.
    To delete a provider, select the check box next to its label, then select the Delete button.
    Note:
    Updates to a provider are not applied to any translation requests currently in progress.

    After you have configured individual language providers, you can optionally define Language Groups. Your users save time when creating translation requests by selecting a group rather than adding each language individually. For more information see Configure language groups.