Managing indexed sources from the AI Search Admin console

If you have the ais_admin role, you can create, view, or edit indexed sources directly from the AI Search Admin console.

Indexed sources overview

Indexed sources are ServiceNow AI Platform® tables and external documents that you want to make searchable. AI Search then adds the content from these sources to its search index. The configuration for the indexed sources is shared by AI Search and other applications. For more information, see Indexed sources in AI Search.

Figure 1. Indexed sources table

The following example shows the indexed sources configuration table in the Shared Configuration tab of the AI Search Admin console. From here, you can view, edit, or create indexed sources.

Indexed sources table

The Indexed sources configuration table displays key details of existing indexed source, such as name, source table, type, status, and more.

Table 1. Indexed sources table

Field	Description
Name	Unique name of the indexed source.
Source table	ServiceNow AI Platform table to index.
Type	Type of the source table selected for indexing. It can be either an internal ServiceNow AI Platform table or an external document.
Overall status	Status of the indexed source: Inactive The indexed source isn't searchable and overrides other statuses. Never indexed The indexed source is active, but it has never been full indexed. This status can be combined with the Reindex required status. Index in progress The indexed source is being indexed manually. Reindex required The indexed source configuration is updated and the source must be indexed again. Active The index is active and no changes have been made to the configuration since the last full index.
Indexing method	Methods used in information retrieval systems, such as AI Search to organize and retrieve text-based data by selecting either keyword or semantic: Keyword Helps to identify and index-specific keywords or phrases from the text. Semantic An advanced semantic vector search that goes beyond keywords. This method helps to understand the meaning or context of words within a document.
Semantic fields	Name of the fields that are configured to index for a semantic vector search.

• Create an indexed source from the AI Search Admin console
  Define an indexed source to make content and metadata from ServiceNow AI Platform table records searchable by using AI Search.
• Define the semantic indexing configuration for an indexed source
  Define the semantic indexing configuration for your indexed sources so that AI Search can analyze and understand your content accurately. By doing this process, you can help to ensure that you get more relevant search results.
• Index the content from an indexed source for searchability
  Enable AI Search to index the records from your source tables to make the content searchable.
• Set up a field configuration for an indexed source
  Set up indexed source field configurations to control how AI Search indexes content for a specific field in your source table records.
• Set up an indexed source attribute for indexing the search content
  Set up an indexed source attribute to control how AI Search indexes content for all records in a source table.