Check the status of bounced email addresses

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Choose the email address record that you want to modify, and update the state field as needed.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Logs > Bounce Email Addresses.
    2. From the state of the mail address, select the state and choose the desired state to block or unblock the email address
      Important:
      Before modifying the status, address the reason for the failure of that particular email address.
    3. Select the confirm icon (Confirm icon.) to confirm the status.