Field of use for Now Assist Skill Kit
Now Assist Skill Kit is included in various Now Assist packages that cover a given customers’ ability to build Now Assist skills.
The following table is provided to help clarify questions regarding how such custom skills can be created and deployed in each customer environment.
| Workflow Extensibility | Now Assist Skill Kit enables customers to supplement their use of licensed, pre-built Now Assist skills, like example Incident Summarization. Now Assist Skill Kit also enables customers to create new workflow related skills within the scope of their Now Assist purchases. For example, within ITx for ITSM Pro/Enterprise Plus, within ITx and HR for customers with ITSM, and HRSD Pro/Enterprise Plus. |
| Non-duplicative | Refer to the Now Assist Overview to see the pre-built skills that are currently available exist for purchase in ServiceNow Now Assist packages. Customers must build from the purchased skills instead of attempting to create duplicative versions of licensable ServiceNow skills without purchase. |
| Leveraging custom tables | Custom skills can be built using Now Assist Skill Kit to enable generative AI functionality on the custom tables that are provided in a customer’s licenses. |