Export a Task Intelligence model

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Export a Task Intelligence model to another instance.

    始める前に

    Role required: admin or tia_admin

    手順

    1. Navigate to All > Task Intelligence for CSM > Setup or All > Task Intelligence for ITSM > Setup, depending on which application and context you want to export for.
    2. In the Models list, click the more options menu of the model you want to export.

      Export model button in the Models list.

    3. Click Export model.
      A new tab opens with authentication steps.
    4. Click Allow.

    タスクの結果

    The XML file downloads to your browser.

    次のタスク

    You can use the XML file to easily transfer the model to another instance using update sets. To learn more, see System update sets.