Chief Information Officer Dashboard roles
Two roles are associated with this dashboard
Platform Analytics administrator
The dashboard administrator (sn_ciodashboard.ciodashboard_admin) is responsible for installing, configuring, and maintaining the CIO Dashboard and its underlying content.
Key duties include:
- Installing plugins and assigning the admin roles to configuration owners
- Defining verticals and business questions (for example, Value, Operations, Security)
- Selecting and tuning KPIs/KRIs, setting thresholds, and mapping data sources
- Creating and validating Platform Analytics indicators, breakdowns, and data-collection jobs
- Managing translations, plugin upgrades, and best-practice templates to ensure consistency
Business user
The user (sn_ciodashboard.ciodashboard_user) role is required to access the dashboard.
Typical activities:
- Viewing real-time scorecards and visualizations aligned to strategic goals
- Applying filters, switching time frames, and drilling into underlying records (incidents, projects, security events)
- Exporting charts and reports for executive briefs or stakeholder presentations
- Subscribing to alerts and notifications when metrics cross defined thresholds
- Providing feedback on dashboard usability and data relevance to the admin team