Using reporting

ServiceNow reports are visualizations of your data that you can share with users on dashboards and service portals, export to PDF, and email. Learn how to create, run, edit, view, and share reports.

Remarque :

On net new Australia instances and instances migrated to Platform Analytics experience, Reporting functionality is replaced with Data Visualizations. For more information, see Data visualizations in Platform Analytics.

Core UI Reporting functionality is in maintenance mode and is no longer being augmented or changed. Only security fixes to this feature will be addressed.

The report_admin role is required to create or edit reports, which may still be necessary in Service Portal, for example.

To administer reports, reporting roles, and report sources, navigate to Reports > Administration and select the area to administer.

The ServiceNow system includes a range of predefined reports that provide data on applications and features like incident management and service catalog requests. You can also create your own reports. Add reports on dashboards and landing pages to share information across your organization.

• View a report
  Open a report in the Report Designer to view current data in an existing report.
• Create a report
  Create a report to visualize and analyze current instance data or temporary data that you have imported.
• View the Reports list
  View a list of reports and create reports from the Reports list.
• Copy a report
  Users who cannot create their own global reports can modify a global report, and then save a personal version of the report.
• Delete a report
  Delete reports that are no longer used.
• Distribute reports
  Distribute reports to provide business information to other users.
• Reports on Service Portal
  Show existing reports in a Service Portal.

Concepts associés

• Administering reports