Copy a Spotlight group to breakdown elements
You can copy a Spotlight group across multiple elements of a single breakdown.
Avant de commencer
Role required: admin, pa_spotlight, pa_spotlight_copy_breakdown
Pourquoi et quand exécuter cette tâche
When you first create a Spotlight group, you can associate it with at most one element of one breakdown. To create identical Spotlight groups for multiple elements of a breakdown, use the copying function. For example, if you want to use the same Spotlight group configuration for multiple elements of the Countries breakdown, create a Spotlight group for one country and copy it to the other countries.
Procédure
Copying a Spotlight group for multiple breakdown elements
In this example, you copy the Incident Spotlight group for the breakdown elements Category: Hardware and Category: Software.
- Open the Spotlight Groups list and click Incident
Spotlight.
- The Incident Spotlight group record opens, and you click Copy to
Breakdown Element.
- In the Copy Spotlight Group dialog, you specify the
Category breakdown and select the Hardware and Software elements. You want the
element names to appear at the end of the group names, so you also select
Add element name to new name as suffix.
- You click OK, and you go to a list showing you the
Spotlight groups that you have created. Both Spotlight groups have the base name
Incident Spotlight, as shown in the New Name field of the Copy
Spotlight Group dialog, with the element name added as a suffix.
- Open the Incident Spotlight - Hardware group. Here you verify that the Spotlight
job schedule is appropriate, and you activate the group.
- You verify the schedule for the Incident Spotlight - Software group and activate the group.