View your AI assets in the asset inventory

  • Release version: Australia
  • Updated June 4, 2026
  • 2 minutes to read

    • Use the asset library to view the AI assets in your instance.

    Before you begin

    Role required: sn_na_center.nac_admin

    About this task

    Follow these steps to view the AI assets on your instance. AI assets include agents, agentic workflows, skills, subflows, actions, virtual assistants, and topics.

    For more information, see Now Assist AI assets.

    Procedure

    1. Navigate to All > Now Assist Center or Workspaces > Now Assist Center.
    2. Select Asset inventory (Asset inventory icon.) in the side navigation bar.

      The Asset inventory tab opens showing tabs for the various asset types.

      Figure 1. Asset inventory
      Asset inventory in Now Assist Center.
    3. Select the tab to view your AI assets for that type.
      The asset inventory contains the following tabs.
      Table 1. Asset inventory tabs
      Tab Description
      Overview

      Displays the total number of each asset type and a full list of all assets in your instance.

      Select the Recently created or New from ServiceNow filters in the Discover assets section to see new AI assets.
      Agents

      Displays a list of all AI agents.

      An AI agent is an autonomous digital worker that uses LLMs, tools, and workflows to complete tasks on behalf of users. They can reason, plan, and act independently or collaboratively.
      Agentic workflows

      Displays a list of all agentic workflows.

      An agentic workflow is a structured sequence of tasks executed by one or more AI agents with minimal human intervention to fulfill a business objective.
      Skills

      Displays a list of all Now Assist skills.

      A Now Assist skill is a capability that uses generative AI to perform tasks such as generating summaries, resolution notes, and so on. You can have base system skills or custom skills created in Now Assist Skill Kit.
      Subflows

      Displays a list of all subflows.

      A subflow is an automated process that is part of a larger automated process. It consists of reusable actions and flow logic, data inputs, and outputs.
      Actions

      Displays a list of all actions.

      An action is a single step or task performed by a an AI agent, a workflow, or a subflow.
      Virtual assistants

      Displays a list of all virtual assistants.

      A virtual assistant is the container for the end-to-end administrative configuration for a chat or voice conversation.
      Topics

      Displays a list of all topics.

      A conversational topic is used to structure back-and-forth conversations between the virtual agent and the end user.
    4. Optional: In the Overview tab, use the Discover assets section to find the new AI assets on your instance.
      • Select the Recently created filter to see all AI assets you created in the last 30 days.
      • Select the New from ServiceNow filter to see all base system assets provided by ServiceNow within the last 90 days.
    5. Optional: Select the asset name in the list to view the asset details on a separate workspace tab.