Test AI voice agents

  • Release version: Australia
  • Updated May 23, 2026
  • 1 minute to read

    • Test your AI voice agents associated with a voice assistant from the Assistant Designer. You can make browser-based voice calls and view turn-by-turn analysis of AI voice agents invoked, tools executed, and latency data during the conversation.

    Use the voice testing experience to evaluate how your AI voice agents handle real conversations before deploying them. You can access voice testing from Assistant Designer or from AI Agent Studio.

    Test from Assistant Designer

    Navigate to the voice assistant in Assistant Designer and select Test to open the voice testing interface. See Test a voice assistant from Assistant Designer for step-by-step instructions.

    Test from AI Agent Studio

    Launch the voice testing interface directly from the agent's channel configuration in AI Agent Studio. See Test a voice agent from AI Agent Studio for step-by-step instructions.