Exploring Now Assist Analytics

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Learn how Now Assist Analytics enables users with the Now Assist Analytics Viewer or Now Assist Analytics Admin role to monitor the usage, value, and performance of generative AI features and capabilities offered under Now Assist.

    Now Assist Analytics overview

    The Now Assist Analytics dashboard is built on the Platform Analytics experience. The dashboard contains indicators and breakdowns that provide actionable insights into the usage, value, and performance of your Now Assist implementation, including Now Assist Guardian, Now Assist context menu, and search.

    Now Assist Analytics users

    Table 1. Users
    User Description
    Now Assist Analytics Admin Now Assist Analytics admins monitor usage, value, and performance of the Now Assist implementation, including Now Assist Guardian, Now Assist context menu, and search. They also configure skill-dashboard mappings to view individual skill usage and performance indicators.
    Now Assist Analytics Viewer View the dashboard pages to monitor usage and performance indicators.

    Now Assist Analytics benefits

    Table 2. Now Assist Analytics benefits
    Benefit Feature Users
    Monitor usage, value, and adoption of Now Assist, skill performance, Now Assist Guardian, Now Assist context menu, and search. Now Assist Analytics Admin or Now Assist Analytics Viewer

    What to explore next

    To learn more about configuring and using Now Assist Analytics, see: