Configure allowed websites for adaptive desktop actions

Specify a list of websites that AI agents configured with adaptive desktop actions are permitted to open and perform tasks.

Before you begin

Set your application scope to Now Assist AI web agent.

Role required: admin

About this task

AI agents configured with adaptive desktop actions perform tasks on web applications or websites. You can control the websites that AI agents access by updating a system property, sn_naa.allowed_websites. This system property allows access to all websites, with a single asterisk (*) as the default value. When you enter a list of allowed sites, the AI agents are restricted to only the sites in the list.

Note:

AI agents operate through the browser extension, which means they can only access content within the browser and are unable to interact with desktop applications or other local files, except for downloading files. The AI agents can't access the downloaded files as well from the desktop. Use defined desktop actions for uploading data from the local system.

When configuring an allow list, include your organization's websites. Work with your stakeholders to determine which websites to include. If an AI agent tries to access a website not on the allow list, the system stops the request and displays an error message. An AI agent can open websites defined in tool actions that aren't on the allow list. However, the AI agent can't perform any actions on those websites.

Note:

The AI agent checks its access to the internet by first opening the Google website. If the AI agent isn't allowed to open the Google website, it can't proceed with its task. Be sure to include google.com or *.google.com in the allowed list.

Procedure

1. Navigate to All.
2. In the filter navigator, enter sys_properties.list.
3. In the System Properties table, search and select the sn_naa.allowed_websites property.
   The System Property form opens.
4. In the Value field, delete the single asterisk (*) and enter the websites that you want to allow for AI agents to access.
   The following guidance apply:

   • Separate the websites using commas (comma-separated list).
   • Enter websites as hostnames without protocols, such as example.com.
   • Allow all subdomains on a website by using an asterisk. The format *.example.com allows abc.example.com, xyz.example.com, and so forth.
   • Be sure to include access to Google website by entering google.com or *.google.com.

   

5. Select Update to save your changes.

What to do next

• Create an AI agent
• Add an adaptive desktop action tool to an AI agent for web-based tasks
• Create an agentic workflow for automating web tasks