Tune your model

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • On your model's overview in NLU Workbench, open the Tune your model phase to review and incorporate user utterances from the Expert Feedback Loop.

    The Tune your model phase on the model's overview page

    Summary usage

    The Tune your model phase on your model's overview takes you to the NLU Expert Feedback Loop feature, which collects data from Virtual Agent chat logs and provides it to you for feedback.

    注:
    The ServiceNow® Store application NLU Workbench - Advanced Features must be installed to view Tune your model. The Virtual Agent plugin is also required.

    When the Expert Feedback Loop has feedback waiting for your review, You have utterances that need feedback is highlighted on the card.

    For more information, see NLU Expert Feedback Loop