애플리케이션 특정 역할

  • 릴리스 버전: Washingtondc
  • 업데이트 날짜 2024년 02월 01일
  • 읽기13분
  • 인스턴스에 설치하는 애플리케이션에는 추가 역할이 포함될 수 있습니다. 이 섹션의 링크를 따라가면 애플리케이션과 함께 설치되는 역할을 볼 수 있습니다.

    워크플로우 제품 역할 설명서 링크

    고객 서비스 관리

    고객 액세스 관리

    Roles installed with customer access management

    고객 서비스 관리

    고객 서비스 관리

    Roles installed with Customer Service Management

    고객 서비스 관리

    중요 문제 관리

    Components installed with Major Issue Management

    고객 서비스 관리

    OpenFrame

    Components installed with OpenFrame

    고객 서비스 관리

    Public Sector Digital Services

    고객 서비스 관리

    특별 처리 메모

    Components installed with Special Handling Notes

    고객 서비스 관리

    Targeted Communications

    Components installed with Targeted Communications

    직원 서비스 관리

    Case and Knowledge Management

    Components installed with Case and Knowledge Management

    직원 서비스 관리

    HR Service Delivery

    Setting up your Alumni Service Center

    직원 서비스 관리

    HR Service Delivery

    Installed with HR Service Management Legacy

    직원 서비스 관리

    HR Service Delivery

    Reference for Document Templates

    직원 서비스 관리

    HR Service Delivery

    VReference for Listening Posts

    직원 서비스 관리

    Journey Designer

    Reference information for Journey designer

    직원 서비스 관리

    Journey Designer

    Components installed with Journey Accelerator

    직원 서비스 관리

    Manager Hub

    Components installed with Manager Hub

    직원 서비스 관리

    직장 케이스 관리

    Components installed with Workplace Case Management

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Calendar Synchronization

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Case Management

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Core

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Move Management

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Reservations for Microsoft Outlook Add-in

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Reservation Management

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Space Management

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Space Mapping

    직원 서비스 관리

    Workplace Service Delivery

    Components installed with Workplace Visitor Management

    직원 서비스 관리

    Vendor Management Workspace

    Installed with Vendor Management Workspace

    Environmental, Social, and Governance Management

    Environmental, Social, and Governance Management

    Components installed with ESG Management

    거버넌스, 리스크 및 컴플라이언스

    Audit Management

    Components installed with Audit Management

    거버넌스, 리스크 및 컴플라이언스

    GRC: 메트릭

    Components installed with the GRC: Metrics application

    거버넌스, 리스크 및 컴플라이언스

    Operational Resilience

    거버넌스, 리스크 및 컴플라이언스

    Privacy Management

    Roles installed with Privacy Management

    거버넌스, 리스크 및 컴플라이언스

    위험 관리

    Components installed with Risk Management

    의료 및 생명 과학

    Healthcare and Life Sciences Service Management Core

    Components installed with Healthcare and Life Sciences Service Management Core

    의료 및 생명 과학

    환자 지원 서비스

    Components installed with Patient Support Services

    의료 및 생명 과학

    Pre-Visit Management

    Components installed with Pre-Visit Management

    IT Asset Management

    모델 관리

    Installed with Model Management

    IT Asset Management

    Product Catalog

    Roles installed with Product Catalog

    IT Operations Management

    자동화 검색

    Components installed with Automation Discovery

    IT Operations Management

    Event Management

    Components installed with Event Management

    Now Platform 기능

    Advanced Work Assignment

    Components installed with Advanced Work Assignment

    Now Platform 기능

    AI Search

    AI 검색 앱과 함께 설치되는 구성요소

    Now Platform 기능

    애플리케이션 포트폴리오 관리

    Installed with Application Portfolio Management

    Now Platform 기능

    Automation Center

    Components installed with Automation Center

    Now Platform 기능

    클라이언트 소프트웨어 배포 2.0

    Components installed with

    Now Platform 기능

    대화형 분석

    Conversational Analytics dashboard roles

    Now Platform 기능

    Document Intelligence

    Document Intelligence roles

    Now Platform 기능

    상호작용 관리

    Components installed with Interaction Management

    Now Platform 기능

    라이브 피드

    User roles installed with Live Feed

    Now Platform 기능

    알림

    Roles installed with Notify

    Now Platform 기능

    오케스트레이션(레거시)

    Installed with Orchestration ROI

    Now Platform 기능

    워크플로우 빌드

    Installed with catalog item designer

    Now Platform 기능

    워크플로우 빌드

    Now Platform 기능

    워크플로우 빌드

    User access to Flow Designer

    Now Platform 기능

    워크플로우 빌드

    Installed with catalog item designer

    Now Platform 기능

    Service Bridge

    Personas and roles for Service Exchange (legacy)

    Now Platform 기능

    Service Bridge

    Personas and roles for Service Exchange for Providers (legacy)

    Now Platform 기능

    상태 모델

    상태 모델과 함께 설치되는 구성요소

    플랫폼 분석

    자동화 검색

    Components installed with Automation Discovery

    플랫폼 분석

    Performance Analytics

    Performance Analytics roles

    플랫폼 분석

    프로세스 마이닝

    Components installed with Process Mining

    플랫폼 분석

    Reporting

    Reporting roles

    플랫폼 분석

    사용자 경험 분석

    Components installed with Usage Insights

    IT Service Management

    Asset Management

    Installed with Asset Management

    IT Service Management

    변경 관리

    Components installed with ITSM Roles - Change Management

    IT Service Management

    Continual Improvement Management

    Continual Improvement Management roles

    IT Service Management

    Contract Management

    User roles installed with Contract Management

    IT Service Management

    Digital Portfolio Management

    Roles for Digital Portfolio Management

    IT Service Management

    직원 센터

    Employee Center users and roles

    IT Service Management

    Expense Line

    Components installed with Expense Line

    IT Service Management

    시설 이동 관리

    Roles installed with Facilities Move Management

    IT Service Management

    시설 서비스 관리

    Roles installed with Facilities Service Management

    IT Service Management

    인시던트 관리

    Components installed with ITSM Roles — Incident Management

    IT Service Management

    ITSM Predictive Intelligence Workbench

    Components installed with ITSM Predictive Intelligence Workbench

    IT Service Management

    Knowledge Management

    Knowledge Management roles

    IT Service Management

    Performance Analytics

    Performance Analytics roles

    IT Service Management

    계획된 유지보수

    Installed with SM Planned Maintenance

    IT Service Management

    Problem Management

    Components installed with Problem Management

    IT Service Management

    Procurement

    User roles installed with Procurement

    IT Service Management

    Request Management

    Request ITSM Roles - Request Management

    IT Service Management

    Service Builder

    Roles installed with Service Builder

    IT Service Management

    서비스 운영 작업 공간

    Components installed with Service Operations Workspace ITSM Applications

    IT Service Management

    서비스 운영 작업 공간

    Components installed with Agent Client Collector for Investigation

    IT Service Management

    서비스 운영 작업 공간

    Components installed with Microsoft Endpoint Configuration Manager for Investigation

    IT Service Management

    서비스 운영 작업 공간

    Components installed with Remedial Actions Framework

    IT Service Management

    서비스 운영 작업 공간

    Components installed with Metrics and CI Actions Framework

    IT Service Management

    Service Level Management

    Installed with Service Level Management

    IT Service Management

    Service Management Core

    Installed with Service Management Core

    IT Service Management

    Service Portfolio Management

    IT Service Management

    Vendor Management Workspace

    Installed with Vendor Management Workspace

    IT Service Management

    Walk-up Experience

    Installed with Walk-up Experience

    IT Service Management

    Workforce Optimization

    Components installed with Process Mining

    Security Operations

    Security Incident Response

    Components installed with Security Incident Response

    Security Operations

    Threat Intelligence 공유

    Security Operations

    Vulnerability Response

    Components installed with Vulnerability Response

    Strategic Portfolio Management

    데이터 분리

    Components installed with Data Separation

    Strategic Portfolio Management

    Enterprise Release Management

    Strategic Portfolio Management

    현장 서비스 관리

    Components installed with Field Service Management

    Strategic Portfolio Management

    현장 서비스 관리

    Field Service with Service Locations Support components

    Strategic Portfolio Management

    Financial Management

    User roles installed with Financial Management

    Strategic Portfolio Management

    Investment Funding

    Components installed with Investment Funding

    Strategic Portfolio Management

    프로젝트 포트폴리오 관리

    Components installed with Project Portfolio Management (PPM) Standard

    Strategic Portfolio Management

    스크럼 프로그램

    Components installed with Scrum Programs

    Strategic Portfolio Management

    팀 공간

    Installed with teamspaces