Activate Intent and Activity Analysis skill

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Activate the Intent and Activity analysis skill to be able to use Now Assist for Process Mining to understand the intent of the requester and gain insight into the related tasks and actions needed to complete the tasks.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Now Assist Admin > Skills.
    2. Select Creator.
    3. Select Intent and Activity Analysis from the list of Now Assist skills for Creator.
    4. Select Turn on for the Intent and Activity Analysis skill.
      The skill is activated for your instance.