Activity definition form
Summarize
Summary of Activity Definition Form
The Activity Definition form is a tool designed to help you report on steps within your business process. It enables you to visualize and analyze changes in specific fields over time, facilitating better understanding and decision-making in your operations.
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Key Features
- Field: Select the field whose data you want to view in the process graph.
- Type: Choose the type of values to mine, including Field Values, Date Time, Compound, Child Attached, and Parent Attached.
- Display Name: Optionally, provide a name for the activity to enhance clarity in reporting.
- Choose Activity Values: Specify particular values for the selected field to focus your analysis.
- Group Activities: Option to group changes into a single change item for clearer visualization.
- Grouped Activities Name: Auto-generate or customize names for grouped activities in visualizations.
- Activity of Interest: Control whether field changes appear in the analyst workbench.
- Include Empty Start Node: Add an empty node in the process graph for records with no initial field value.
Key Outcomes
By utilizing the Activity Definition form, you can achieve a streamlined view of how specific fields change over time in your business processes. Grouping options help in reducing clutter on visualizations, allowing for easier interpretation of data. This functionality ultimately supports informed decision-making and enhances process optimization within ServiceNow.
Use the Activity Definition form to report on steps that occur within your business process.
| Field | Specify the field or column from the table whose data you want to view in the process graph. |
| Type | The type of values you want to mine. You have the following values:
|
| Display Name (Optional) | Name to display for this activity. If no name is entered, the activity name displays the value provided for Field. |
| Choose activity values | You can choose to mine specific activity values for the selected field. |
| Activity values | This field is available only if you select the Choose activity values field. This field provides a list of values for the selected field that you want to mine. For example, you have chosen the Incident table. Now, you want to see records that went through Assignment group Service Desk and Assignment group Database. To see this data, you must select Assignment group as the Field and add Service Desk and Database from List of values. |
| Group activities | If you select to group activities, the process map reflects the group of changes for the activity as one change item. For example, suppose you configure Assignment group to report on and select
group activities.
If this option is not checked, the process map reflects records of each instance of change individually. Example: You configure Assignment group to report on, but don't select to group
activities.
|
| Grouped Activities name | Auto-generated name for grouped activities, or you can enter a different name for changes to the field that will reflect in the visualization. Note: This field is only available when the Group
activities field is selected. |
| Activity of Interest | Whether field changes appear in the analyst workbench. Note: When this option is selected, field changes don’t appear in the analyst workbench, but can still be used in contextual conditions in transitions or
findings. |
| Include empty start node | Includes an empty node on the process graph when the selected activity definition field is empty at the time of record creation. |