Configuring Now Assist for Process Mining

Configure Now Assist for Process Mining to use the feature.

Configuration overview

Configure how you can use the Now Assist for Process Mining in the first skill.

• Activate work notes analysis skill
• Configuring work notes analysis in Process Mining

Now Assist for Process Mining plugin

To work with generative AI capabilities, you need Now Assist for Creator. You can install this application from the ServiceNow Store website.

After Now Assist for Creator is installed, the plugin (Now Assist for Process Mining) and Generative AI Controller are automatically installed.

• Working with work notes using Now Assist
  To work effectively with work notes analysis using Now Assist, you must activate the transition work notes analysis skill and configure work notes analysis for the process table.
• Working with process inefficiency highlights using Now Assist
  To work effectively with process inefficiency highlights using Now Assist, you must activate the process inefficiency highlights skill and configure improvement opportunities for the process table and the project.
• Working with intent and activity analysis
  To work effectively with intent and activity analysis using Now Assist, you must activate the Intent and Activity Analysis skill and configure the intent and activity analysis for the process table and the project.