Create Core UI reports from MetricBase time-series data

  • Release version: Australia
  • Updated March 12, 2026
  • 3 minutes to read

    • Use the MetricBase application to create time-series reports from MetricBase data.

    Before you begin

    You must have the MetricBase product. To get it, see Requesting the MetricBase product. For more information about MetricBase, see MetricBase.

    Roles required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

    Procedure

    1. Navigate to All > Platform Analytics > Library > Data Visualizations and select New.
    2. On the Data tab, enter a report name that reflects the information in the report.
    3. In the Source type list, select MetricBase.
      Note:
      • The MetricBase menu option is available only if you have MetricBase installed on your instance.
      • The default maximum number of series per data set is 20. You can increase the maximum value up to 100 by configuring the glide.report.metric_max_series system property. However, due to the 10,000 data points limit, increasing the number of series in a data set results in a smaller number of data points per series.
      • The total number of data points that can be displayed per series is 10,000 / (actual number of series in dataset * number of data sets). For example:
        • 1 dataset used with 20 series: 10K / (20*1) = 500
        • 2 datasets used with 20 series: 10K / (20*2) = 250
        • 1 dataset used with 100 series: 10K / (100*1) = 100
      • If the actual number of data points in a series exceeds the limit, the data is resampled.
      Create a report with MetricBase source type selected
    4. Choose an existing MetricBase table.
    5. Select Next.
    6. On the Type tab, select the type of report to create and select Next.
      Only time series reports are available. For information on specific reports types, see Report types. To view the updated report, select Run.
    7. On the Configure tab, fill in the following fields and select Next.
      Table 1. Configure tab form
      Field Description
      Group by Report data that you group by any of the applicable fields in the Metrics table.
      Metric Metrics determined in your MetricBase database. Select the plus icon (+) to add multiple metrics. For each metric, you can set one or more transforms. Select the minus icon (-) to remove a metric.
      Transform Data is altered.
      • Select no transforms to show the raw data in your report.
      • Select one transform.
      • Select multiple transforms to create a transform chain. A transform chain applies a new transform to the results of the previous transform.
      For more information, see MetricBase transforms.
      Time range Period of time that the report covers. Relative values are a number of minutes, hours, days, months, or years from the current time. Absolute ranges enable you to specify the start time and end time of the report.
      Display data table Select this option to show report data in a list below the report. The list appears on dashboards where the report is added.

      All report visualizations show the report data when the glide.ui.section508 system property is set to true. The glide.ui.section508 property overrides the Display data table field.
    8. Optional: To limit the information displayed in the report, select the filter icon (Filter icon) and specify conditions to filter the report data.
      To learn how to construct conditions, see Condition builder.
      Note:
      In aggregated and list reports, language-dependent filter conditions may return zero results on localized instances.
    9. On the Style tab, fill in the fields as appropriate to configure the appearance of the report.
      See the Style options section of the report that you're creating for more information.
    10. Select Save to continue editing the visualization, or Save and close to return to the Analytics Overview main screen.

    Result

    The report is created from the MetricBase source. If the report visualization is truncated, a message appears.

    What to do next

    • Select the Report info icon (Info icon) and add a description of the report.
    • Select the sharing icon (Sharing icon) to open the Sharing menu. On this menu, you can add the report to a dashboard, export the report to PDF, publish the report to the web, and set visibility and schedules.