Scan Engine Team Lead dashboard
Summarize
Summary of Scan Engine Team Lead Dashboard
The Team Lead dashboard provides an overview of technical metrics and findings for the Scan Engine. It features trend charts and various modules that help team leads monitor development efforts, unresolved issues, and overall team health. This dashboard is essential for managing technical debt and ensuring timely resolution of findings.
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Key Features
- Total Team Technical Debt: Indicates the total development time needed to address all team findings.
- Unapproved Exceptions: Displays the count of exceptions pending approval or rejection.
- Health Score: Represents the percentage of executed definitions without findings, calculated as 1 - (F / D) 100.
- Active Scan Engine Definitions: Shows the number of definitions currently in use.
- Technical Debt by Category: Estimates the development time needed to resolve findings per category.
- Open Findings by Developer: Lists open findings attributed to each developer.
- Trend Charts: Includes various charts to visualize technical debt, findings by developer, real-time preventions, and more.
Key Outcomes
Utilizing the Team Lead dashboard allows ServiceNow customers to:
- Assess overall team health and technical debt effectively.
- Prioritize findings based on impact and policy status.
- Monitor real-time preventions to prevent issues from being saved.
- Manage exceptions efficiently and track open findings by developer.
- Customize views and data over selected time periods for better analysis.
This comprehensive insight enables better decision-making and prioritization for development teams, ensuring smoother operations within the ServiceNow platform.
The Team Lead dashboard includes trend charts and the following overview modules.
| Information module | Description |
|---|---|
| Total team technical debt | The amount of development time required to resolve all findings for the team. |
| Unapproved exceptions | The number of exceptions currently waiting to be approved or rejected. |
| Health score |
The health score represents the percentage of definition occurrences used across the platform that did not return any findings. It is calculated as:
Where F is the number of findings, and D is the number of definition occurrences. "Definition occurrences" refers to the total number of times a definition has been executed by the Scan Engine to generate findings. |
| Active scan engine definitions | The number of definitions currently being used by the Scan Engine. |
| Technical debt by category | The estimated amount of development time required to resolve all findings within each category for the entire team. |
| Open findings by developer |
|
Team Lead trend charts
The Team Lead dashboard includes the following trend charts.
| Chart | Description |
|---|---|
| Technical debt |
|
| Technical debt by developer |
|
| Policy prioritized findings |
|
| Findings by impact to instance |
|
| Findings by developer |
|
| Real time preventions |
|
| Unapproved exceptions |
|
| Real time preventions trend |
|
| Update sets |
|
Team Lead dashboard data sources
| Total team technical debt | sn_se_summary_scan_detail |
| Unapproved exceptions | sn_se_exception_reason |
| Health score | sn_se_scan_result |
| Active definitions | sn_se_definition |
| Tech debt by category | sn_se_summary_scan_detail |
| Open findings by developer | sn_se_summary_scan_detail |
| Technical debt | sn_se_summary_scan_detail |
| Technical debt by developer | sn_se_summary_scan_detail |
| Policy prioritized findings | sn_se_finding |
| Findings by impact to instance | sn_se_summary_scan_detail |
| Findings by developer |
|
| Real time preventions | sn_se_onsubmit_prevention |
| Unapproved exceptions | sn_se_exception_reason |
| Update sets | sn_se_scan_result |
| Real time preventions trend | sn_se_summary_scan_detail |