View the previously searched criteria in Access Analyzer

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • View the previously searched criteria in Access Analyzer.

    Before you begin

    Role required: admin, access_analyzer_admin

    Note:
    Access Analyzer is a ServiceNow® Store product.

    Procedure

    1. Navigate to All > Access Analyzer > Access Analyzer Queries.

      Previously searched criteria has the following sections:

      • Evaluate access: Displays results based on queries made through the Evaluate access features.
      • Compare user access: Displays results based on queries made through the Compare user access features.
      Note:
      The previously searched criteria are not stored when using the compare user records feature.
      Access Analyzer queries
    2. Select the Analyzed by links to view previously searched criteria from the Evaluate access section.
      Access Analyzer Details

      You can select Reanalyze the access for the user. Export the details using the Export option.

    3. Select the Compared users links to view the previously searched criteria from the Compare user access section.
      Compare user access