New Inbound integrations experience

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • The new inbound integration workflow in the ServiceNow Machine Identity Console provides enhanced experience for managing inbound integrations.

    Inbound integrations methods

    Inbound Integrations allow you to configure and manage external applications to access ServiceNow APIs. To view detailed usage statistics for each OAuth client, see View Inbound API Integration Usage dashboard.

    On the instance, navigate to All > Machine Identity Console > Inbound integrations > New integration. Choose the application connection type (grant type).


    Displays the application connection type page

    To learn more about the different grant types and how to configure them, refer to the following topics: