Configure users for Multi-Provider SSO

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • Administrators can configure Multi-Provider SSO for individual users or for all users who belong to a company. You cannot configure Multi-Provider SSO for groups.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Multi-Provider SSO > Identity Providers.
    2. Right-click an identity provider record and select Copy sys_id.
    3. Copy the data to your clipboard.
    4. Navigate to a user record or a company record.
    5. Configure the form and add the SSO Source field.
    6. In the SSO Source field, enter one of the following:
      • SAML users: enter sso: followed by the sys_id of the identity provider's record.
      • SSO Federation users: enter federation: followed by the sys_id of the federation record.
    7. Click Update.