Security jump-start - ACL rules plugin

  • Release version: Zurich
  • Updated July 31, 2025
  • 6 minutes to read
  • The Security jump-start access control level (ACL Rules) plugin is installed automatically on all new instances. Use this plugin to quickly secure multiple system tables and expedite the production launch process for your organization.

    This plugin isn’t intended for existing instances, as it may alter security access to tables already in use in a production environment. If an admin strongly desires to install this plugin on an existing instance, you should test it thoroughly in a test instance first. Doing so helps to verify compatibility with the organization's current implementation.

    If an admin is interested in the new ACL rules provided by this plugin, they can manually create one or more in an existing instance, using the list of ACLs as a guideline.

    The following ACLs are included in this plugin. Select the icon in a header row to sort that column in ascending or descending order. The Operation key is as follows:
    • R=read
    • W=write
    • D=delete
    • C=create
    Name Operation Description
    cmdb_ci WCD asset or itil role required to write/create/delete Configuration Item records
    cmn_department WD user_admin role required to write/delete Department records
    cmn_location WC user_admin role required to write/create Location records
    core_company WD user_admin role required to write/delete Company records
    kb_knowledge create knowledge role required to create Knowledge records
    ldap_ou_config RWCD user_admin role required to read/write/create/delete LDAP OU Definition records
    ldap_server_config RWCD user_admin role required to read/write/create/delete LDAP Server records
    process_guide WCD admin role required to write/create/delete Process Guide records
    process_step WCD admin role required to write/create/delete Process Step records
    sc_category create catalog_admin role required to create Service Catalog Category records
    sc_category delete catalog_admin role required to delete Service Catalog Category records
    sc_category write catalog_admin role required to write to Service Catalog Category records
    sc_cat_item write catalog_admin role required to write to Catalog Item records
    sc_cat_item delete catalog_admin role required to delete Catalog Item records
    sc_cat_item create catalog_admin role required to create Catalog Item records
    sysevent_email_action read all users can read Email Notification records (for subscription purposes)
    sysevent_register RWCD admin role required to read/write/create/delete Event Registry records
    sysevent_script_action RWCD admin role required to read/write/create/delete Script Action records
    syslog RWCD admin required to read/write/create/delete Log Entry records
    sysrule RWCD admin required to read/write/create/delete Rule records (Email Notifications, Inbound Email Actions, Approval Rules, and so on)
    sysrule read all users can read Email Notification records for (subscription-based notifications)
    sys_app_application WCD admin required to write/create/delete Application records
    sys_app_category WCD admin role required to write/create/delete Application Category records
    sys_app_module WCD admin required to write/create/delete Module records
    sys_audit RWCD admin required to read/write/create/delete Audit records
    sys_dictionary RWC personalize_dictionary role required to read/write/create Dictionary records
    sys_dictionary.* read personalize_dictionary role can read Dictionary fields
    sys_documentation delete personalize_dictionary role required to delete Field Label records
    sys_documentation create personalize_dictionary role required to create Field Label records
    sys_documentation write personalize_dictionary role required to write to Field Label records
    sys_gauge RWCD admin role required to read/write/create/delete Gauge records
    sys_gauge_count RWCD admin role required to read/write/create/delete Gauge Count records
    sys_group_has_role read itil role required to see Group Role records
    sys_home WCD itil_admin role required to write/create/delete Welcome Page Section records
    sys_installation_exit WCD admin role required to write/create/delete Installation Exit records
    sys_job WCD admin role required to write/create/delete Sys Job records
    sys_nav_link WCD admin role required to write/create/delete Navigation Link records
    sys_perspective WCD admin role required to write/create/delete Menu List records
    sys_portal RWCD admin role required to read/write/create/delete Portal records
    sys_portal_page RWCD admin role required to read/write/create/delete Homepage records
    sys_portal_preferences RWCD admin role required to read/write/create/delete Portal Preferences records
    sys_processor WC admin role required to write/create Processor records
    sys_properties WC admin role required to write/create System Property records
    sys_properties_category WCD admin role required to write/create/delete Property Category records
    sys_report delete roles that can delete Report records (doesn’t restrict deleting through Report UI)
    sys_report write roles that can write to Report records (doesn’t restrict editing through Report UI)
    sys_report read users can read their own Report records, those of their groups, and GLOBAL ones (doesn’t affect viewing through Report UI)
    sys_report read roles that can read Report records (doesn’t restrict viewing through Report UI)
    sys_reportroles read admin role required to read Report Roles records
    sys_script WCD admin role required to write/create/delete Business Rule records
    sys_script_ajax WCD admin role required to write/create/delete AJAX Script records
    sys_script_client WCD admin role required to write/create/delete Client Script records
    sys_script_include WCD admin role required to write/create/delete Script Include records
    sys_security_acl write admin role required to write to Access Control records
    sys_security_acl_role create admin role required to create Access Roles records
    sys_security_acl_role delete admin role required to delete Access Roles records
    sys_security_acl_role write admin role required to write to Access Roles records
    sys_security_operation delete admin role required to delete Security Operation records
    sys_security_operation create admin role required to create Security Operation records
    sys_security_operation write admin role required to write to Security Operation records
    sys_security_operation query_range
    sys_security_operation
    sys_security_type write admin role required to write to Security Type records
    sys_security_type create admin role required to create Security Type records
    sys_security_type delete admin role required to delete Security Type records
    sys_status create admin role required to create System Status records
    sys_status delete admin role required to delete System Status records
    sys_status write admin role required to write to System Status records
    sys_template write template_editor role required to write to Template records
    sys_template create emplate_editor role required to create Template records
    sys_template delete template_editor role required to delete Template records
    sys_template read template_editor role required to read Template Roles records
    sys_ui_action create admin role required to create UI action records
    sys_ui_action delete admin role required to delete UI action records
    sys_ui_action write admin role required to write to UI action records
    sys_ui_action_view write admin role required to write to UI View Action records
    sys_ui_action_view create admin role required to create UI View Action records
    sys_ui_action_view delete admin role required to delete UI View Action records
    sys_ui_policy create admin role required to create UI Policy records
    sys_ui_policy delete admin role required to delete UI Policy records
    sys_ui_policy write admin role required to write to UI Policy records
    sys_ui_policy_action create admin role required to create UI Policy Action records
    sys_ui_policy_action delete admin role required to delete UI Policy Action records
    sys_ui_policy_action write admin role required to write to UI Policy Action records
    sys_ui_script write admin role required to write to UI Script records
    sys_ui_script delete admin role required to delete UI Script records
    sys_ui_script create admin role required to create UI Script records
    sys_user write Users with no role can’t update any user record but their own
    sys_user_grmember delete user_admin role required to delete Group Member records
    sys_user_grmember write user_admin role required to write to Group Member records
    sys_user_group create Only itil and above can create group records
    sys_user_group write Only itil and above can write to group records
    sys_user_has_role read itil role required to see User Role records
    sys_user_role create admin role required to create Role records
    sys_user_role delete admin role required to delete Role records
    sys_user_role write admin role required to write to Role records
    sys_user_role_contains read itil role required to see Contained Role records
    sys_user_role_contains write admin role required to write to Contained Role records
    sys_user_token RWCD admin role required to read/write/create/delete User Token records
    Note:
    To learn more about this plugin, see Enable security jump start plugin (ACL Rules) [Updated in Security Center 1.3] in Instance Security Hardening Settings.