View Registered Mobile Devices in Identity Center

Provide details about your registered mobile on the ServiceNow instance.

The Registered Mobile Devices tab in the Identity Center displays the details about your registered devices that were used to access the ServiceNow instance.

If the Adaptive Authentication module is enabled and a registered mobile device is enrolled the Identity Center displays the details about your registered devices.

Further, it also displays details of the devices such as Operating System, Device Id, and Status of the device along with the Registration Time of the device.

To register your mobile device, you must make sure the Adaptive Authentication (com.snc.adaptive_authentication) plugin is installed and you’ve activated your Trusted Mobile App feature. For more information, see Activate Trusted Mobile App.