Personal authentication

Personal authentication enables you to securely connect and manage your OAuth-based integrations like Microsoft OneDrive or Google Drive.

OAuth 2.0 Credentials

The OAuth 2.0 Credentials module in ServiceNow (oauth_2_0_credentials) enables you to configure and manage access tokens used to connect with external OAuth 2.0-compliant systems. Use the Personal integration type when each user must authenticate with their own identity to an external system.

Use the Credential form to configure OAuth 2.0 credentials with integration_type = Personal. For more information, see OAuth 2.0 credentials.

Personal authentication is supported only for the following OAuth 2.0 grant types:

• Authorization Code
• Resource Owner Password Credentials (ROPC)

Grant types such as Client Credentials, and JWT Bearer Grant aren’t supported with integration_type = Personal.

Note:

Personal authentication is also supported via a MID Server for the Authorization Code and ROPC grant types. For more information, see OAuth token fetching via MID.

Personal authentication dashboard

Use your personal credentials to connect to third-party integrations. View, authenticate, revoke, and renew your personal authentications through a simplified, consolidated interface. For more information, see Using the Personal Authentication dashboard.

Note:

The personal authentication dashboard can only be accessed by users who are assigned to the role: sn_personal_auth.personal_auth_user