Jeff Hausman is Executive Vice President and General Manager of Technology Workflow Products at ServiceNow, where he leads the company's largest product portfolio powering digital operations for enterprises worldwide, spanning Service Management (ITSM), Operations Management (ITOM), Asset Management (ITAM) and Strategic Portfolio Management (SPM).

Jeff brings more than 30 years of experience building and scaling enterprise technology platforms. Over the course of his career, he has led large global product and engineering organisations as well as multi-billion-dollar business units across the infrastructure, operations, security and data management markets.

Prior to joining ServiceNow, Jeff served as Chief Product Development Officer at PagerDuty, where he led product management, engineering and design for the company's Operations Cloud platform. Previously, he held senior leadership roles at Samsara, ServiceNow, McAfee, Symantec/Veritas and Hewlett-Packard, and began his career in consulting, including at Booz Allen Hamilton. Jeff has also served as both CEO and COO of early-stage technology companies.

Throughout his career, Jeff has helped drive growth and innovation during major industry transitions—from the rise of SaaS and cloud platforms to today's shift towards AI- and agent-driven enterprise systems. He focuses on helping organisations operate with greater resilience, intelligence and automation while delivering products customers love that transform how work gets done.

Jeff holds dual degrees in Mathematics and Economics from Claremont McKenna College and an MBA from the Tuck School of Business at Dartmouth. He lives in the Bay Area and enjoys travel, skiing and tennis.