Service Reliability Management Work with AI that automates SLO tracking, on-call response, and error budget management. Help your site reliability engineering (SRE) and DevOps teams avoid outages before they happen. Get Data Sheet
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 Benefits of Service Reliability Management Increase service resilience Track service health across distributed teams and catch degradations before they lead to downtime. Automate SLO management Use AI to build SLOs from your service telemetry. Monitor reliability without manual configuration. Reduce on-call burden Automate alert routing and escalation, so teams respond to what matters, not every spike. Stop releases before they create outages Use SLO error budgets in Change Management to move or pause deployments based on service health.
Features of Service Reliability Management On-call alert and incident response Route alerts by ownership and expertise. Use on-call schedules and escalations to avoid manual work. SLO and service health monitoring Track service reliability in real time, trigger alerts, and pause deployments when services degrade. Autonomous SLO creation Use AI to generate SLOs from service telemetry. Set targets that reflect real service behavior. Self-service with centralized governance Let DevOps and SRE teams independently onboard services, set targets, and automate incident responses.
Additional features Native Microsoft Teams integration Resolve SLO breaches in Teams with service context, bidirectional links, and no context switching. Mobile app Acknowledge alerts, view on-call schedules, and collaborate from anywhere with no laptop required.
Resources See All Resources Solution Brief Deliver Modern Operations for DevOps and SRE Teams Analyst Report EMA Research: How to Improve SRE Adoption Data Sheet Service Reliability Management
How to get Service Reliability Management Service Reliability Management is available with IT Operations Management. Predict issues, prevent impact, and automate resolution with AIOps.   Get Product Info View Demos
You might also be interested in… Event Management Reduce event floods from monitoring tools and gain insight into business service health. Predictive AIOps Predict and prevent service outages before they impact end users.  Health Log Analytics Deliver uninterrupted digital services with real-time log data to solve problems quickly.    Service Observability Make data-driven decisions based on business impact. 
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