Knowledge Managers
Knowledge managers make sure that the team or project that they are working with, are doing the know...
997 PostsKnowledge managers make sure that the team or project that they are working with, are doing the know...
997 PostsCongratulations to all current ServiceNow MVPs! This exclusive community is just for you. Here you c...
330 PostsServiceNow Community members please post your feedback here
315 PostsA dedicated space for enterprise architects to discuss platform topics and the latest advancements o...
1103 PostsConnect with developers like you to ask questions, offer solutions, or build together.
75926 PostsInnovation lab forum will enable you to get the full potential out of all products launchd by the in...
14 Postsこのフォーラムではエンタープライズサービスマネジメントに関して 私たちの知識や経験、情報、考え方をご紹介します。
1241 PostsCongrats all current ServiceNow Rising Stars! This exclusive community is where you can connect with...
174 PostsThis community is your place to post jobs and connect with qualified ServiceNow experts. Have a full...
527 PostsDrive adoption, increase productivity and achieve business outcomes with ServiceNow Training and Cer...
3054 PostsThe ServiceNow Enterprise Architecture Group takes the lead in hosting the Digital Services Forum, a...
132 PostsThis discussion board is for those who provide content for and work on product hubs.
16 PostsThe ServiceNow University Campus Leaders program is now accepting applications for 2026-27. Campus Leaders are students at our Academic Partner institutions who help their peers access ServiceNow courses and certifications — while building their own ...
こんにちは、ServiceNowトレーニングチームです。 AIの進化により、私たちの働き方やキャリアは大きく変わりつつあります。 「今、何を学ぶべきか」「どのスキルが将来につながるのか」―― こうした問いに向き合う機会として、ServiceNow University が主催する「AI Learning Days 2026」が開催されます。昨年のAI Learning Days 2025 は118カ国から18,000人以上の学習者が参加しました。 ==== AI Learning Da...
Transform learning into ROI! Now that your peers grasp the value of ServiceNow, direct them to these resources to deepen their knowledge and elevate their contributions. .............................................................................
The Digital Services Forum was founded in June 2018 and is run by ServiceNow's Enterprise Architecture team. We meet bi-weekly to share findings and best practices in leveraging the ServiceNow platform to support service design, service delivery, and...
Hi Community, We're excited to share that ServiceNow University has partnered with MeasureUp to bring you the first official practice tests for ServiceNow certifications. What you get: Realistic, exam-aligned questionsDetailed explanations for ev...
Hi All, the OOB Service Fulfillment Steps base flow subflow has stages defined as Service fulfillment process, Completed and Closed Incomplete. it is a read-only flow and operates as a generic engine. it iterates through the sc_service_fulfillment_st...
Hello Everyone, While scrolling community to get an answer to my requirement, i found something useful worth sharing. Have you ever heard of GlideMultipleUpdate ? When you absolutely, positively have to change every record in the table, accept no s...
Hello, I am unable to edit the recipient email addresses on a scheduled report. the recipients are greyed out and will not let me amend them, where I have been able to in the past. Attached is the screenshot of the problem.Could you please suggest so...
Hello ServiceNow Community, I would really appreciate some guidance from experienced ServiceNow professionals.I have over 15 years of experience in business development, business operations, client relationship management, account management, and onl...
Hello everyone, I'm a long term user, first time poster. I have a unique business request that I'm struggling to answer. Our help desk managers want to QA our tier 1 staff. To do this, they would like a random sample set of incidents and cases ini...
Hello, I recently received an email with the subject "Action Required: Your Personal Developer Instance Will Be Reclaimed," informing me that my PDI is scheduled for reclamation. My understanding is that a PDI may be reclaimed after a period of inact...
I need to create an RITM for a specific catalog item whenever an inbound email is received in ServiceNow. I’ve used the Inbound Email action and the Cart JS API to submit the catalog item. This works for internal users, but for external users, it onl...
What is actually blocking your clone? The Hidden Culprits When the individual user MFA flag is false but the clone still fails, the issue is usually caused by one of three modern platform security constraints: Inbound Basic Auth Hardening: Recent S...
Hi Community, I recently redesigned the My Approvals page in our Service Portal to improve usability and efficiency. Out-of-the-box, the page only provides Approve and Reject options. I’ve extended this by adding the following new features: Send Back...
Hi Experts, I have a requirement where users submit a Catalog Item and upload a file using an Attachment Variable on the RITM. I also have a Scheduled Report that generates and emails an Excel file. What I would like to achieve is:Read the attachment...
Back in 2022 when we went like with change we created a file on the sc_req_item table called u_change_request. We then created a UI action to create a standard change with the following code. // will redirect user to create a standard change and will...
I am checking the ACLs for the "sysapproval_approver" table, but I cannot find an ACL that grants read access when the "approver_user" role is assigned...However, in reality, assigning the "approver_user" role allows access to the "sysapproval_approv...
Hi everyone,I'm working on a requirement to restrict attachment access based on Engagement membership.RequirementUsers should only be able to read attachments if they have access to the parent Engagement. I created a custom sys_attachment Read ACL t...
Hello,Is there a more efficient way, or is there a Dictionary Override attribute that can make it inactive only on the child table? I checked the documentation but could not find a good solution.Thank you
Hi everyone,I am facing a very strange issue on a brand new, completely clean OOTB (Out-Of-The-Box) demo instance with zero customizations. When a specific non-admin user (G. Geimer) accesses the User (sys_user) table list view, almost all key column...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 3 hours ago | ||
| 4 hours ago | ||
| 12 hours ago | ||
| Tuesday | ||
| Monday |