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Featured Zero Copy Connectors are here: Unlock real-time enterprise data without the risk

  Zero Copy Connectors are here: Unlock real-time enterprise data without the risk Every day, enterprises spend enormous amounts of time and resources just to move data around; syncing it across systems, replicating it into lakes and warehouses, and...

  • Article
  • Workflow Data Fabric
  • Zero Copy Connectors

Featured ServiceNow x Figma: Design to Enterprise Apps in Minutes

We are excited to announce that ServiceNow and Figma have partnered to help you rapidly jump from design to a functioning app. This integration lets designers, product managers, and developers focus on user experience and business logic without worry...

  • Article

Featured Important Update on Legacy Reporting and Analytics with Australia Release

Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

Dashboards

I'm working on an interactive dashboard that has several pre-configured filters. However, I need to create an additional filter with the following rule:A specific user "X" belongs to approximately 100 different groups, and the filter should only disp...

  • Question

Now Assist Skill Kit – Tool and Deployment Options

Now Assist Skill Kit (NASK) grants you the ability to create and deploy custom-built generative AI functionality into your workflows. To assist you in this process, NASK provides a range of tools and out-of-the-box (OOTB) deployment methods to exped...

  • Article
  • FAQs
  • Getting Started

🚀 Configuring Risk & Impact Assessments

(With Custom Questionnaires + Auto‑Calculated High/Moderate/Low Values)Hi Developers! I recently implemented a requirement where Risk and Impact values must be automatically calculated based on responses to specific Risk and Impact Assessment Questio...

  • Question
  • Change Management
  • Incident Management

CMDB Data Management Policy Executions records disappearing

I have a requirement to build a dashboard to display data policy executions in a list.  I was able to set a filter to display data policy executions that pertained to a semi annual vendor certification policy but the executions seemed to have disappe...

  • Question

Is SysID Conflict a real thing?

Hi Community, I am working on a merger project in which we need to consolidate foundational data to support CMDB consolidation across two independent production instances.My concern is about sys_id conflicts, since both instances have been running in...

  • Question

2026 - Platform Analytics Academy Session

I have attempted the Platform Analytics Task numerous times.  I have followed the instructions step by step as instructed and came up with the same solution as shown in the text, but the Task Result continues to indicated Failed.  Any advice?

  • Question

Blank User Values in sys_gen_ai_usage_log Table

We are currently using the sys_gen_ai_usage_log table to create reports as per business requirements. While analyzing the data, we observed that AI usage records for a significant number of entries show the user field as “blank.” We understand that a...

  • Question

Audit not capturing changes for Class field on specific Linux Server CI

 Hi Community, We have auditing enabled and it is working correctly in DEV  environments but on PROD environments audit entries are being generated as expected for most records not all.However, we are facing an issue with a specific CI record (Linux ...

  • Question

Azure Delegated Permissions <-> ServiceNow OAuth / Outbound Rest Messages

Hi all, we have a catalog item which is pre-populated with data from azure (on-demand). Here is the current flow:0. User logs on to ServicePortal via SSO (Azure Account / OIDC Identity Provider)1. User selects a subscription from a dropdown.2. Catalo...

  • Question
  • Cloud Provisioning and Governance
  • Orchestration (ITOM)

Record producer works fine in portal but not as expected in native UI

Hi community, I have created a record producer where it has several fields and works perfectly when submitted from the portal, but when I tried submitting from native UI some fields are not getting cleared as expected.There is field 'A' which is a se...

  • Question
  • Service Catalog

Editing Widgets ESC

I am trying to edit a "button" inside of a widget on our Employee Center homepage. 1. CTL + Right Click on the widget 2. Select "Page in Designer"3. Select "Quick Links" widgetThis is where I get stuck, I want to be able to edit the "button" in the W...

  • Question
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