We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More
The content you are looking for has been archived. View related content below.
We wrote the book on Service Graph CMDB. Literally. If you found your way to this post, you're probably the kind of person who cares enough about configuration management to seek out a community forum. That makes you exactly who this book was writt...
What's changing? Beginning July 9, 2026, ServiceNow will begin rolling out third-party model providers as the default for out-of-the-box (OOTB) Now Assist skills and AI agents. The rollout is tied to individual store app release schedules, differe...
Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content. Knowledge Center for ServiceNow's Knowledge...
Hey everyone, We're ServiceNow's Forward Deployed Engineering (FDE) team. We're a team of builders who've gained deep AI deployment expertise at tier 1 technology companies and research labs. We're certified experts on the ServiceNow AI Platform...
You Showed Up. Now Claim Your Badge. Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it. Using the...
How do I move bulk epics including associated user story from one project to a different project?
hi When servicedesk engineer works under a RITM or Incident the amount of hours work on each day is listed under the "Time Worked" related tab under the ticket as shown I have seen for sum ticket the cumulative sum of "Hours worked" column is displa...
Hi everyone, Is anyone else facing issues accessing their ServiceNow Personal Developer Instance today? My PDI is stuck on the loading screen and never finishes loading. I have already tried refreshing the page, clearing the browser cache, using Inco...
I have a requirement to create a flow that is triggered by a service catalog that has 2 approvals and sends an email to inform a group that the request is task closed complete.ny issue is that i am getting an error - as stated - error occured against...
We've setup a Discovery scan with a Windows only behavior and using a credential alias. The problem we've got is our Ops teams do not what us to have a single set of credentials with admin access to both servers and workstations. The only option I se...
Hi Community,I am currently working through the dispute management configuration. I was wondering if it was possible to simulate the interactions done with VROL along the process such as the acknowledgment letter, the arbitration letter and so on, wi...
The functionality to add an approver works great....but I can't figure out how to actually trigger the approval. It just sits there in the "Not Yet Request" state. Any guidance on how to get the approval to actually trigger? Thanks!
I don't see a way OOTB to use the "Convert to RIDAC" related link on RIDAC records associated with a Demand from the workspace view (Portfolio Planning Workspace), only the platform UI. Is there an update to apply or workspace I should be using inste...
Mastercard Disputes Management: Enhancement Overview Objective This article provides a consolidated, release by release overview of enhancements delivered to Mastercard disputes management within Financial Services Operations (FSO), covering the Feb...
Hello everyone, I am facing an issue with Advanced Portal Navigation in Employee Center Pro and would appreciate any guidance. Issue:The navigation menu is not displaying in the portal. The header bar loads, but the menu items are empty. Environment:...
Getting Started with AI Data Explorer (AIDE) Enable your business users to explore data in plain language — no SQL, no BI training required. This guide covers everything from evaluating fit to enabling, configuring, and rolling out AI Data Explorer...
It's summer, and everyone is paddling out. AI agents, copilots, and autonomous workflows are everywhere. Every week brings another breakthrough, model, or reason to jump in. If you work with data, you've probably felt the pressure to catch the next w...
Hello Community,I'm trying to log in to my PDI, but when I tried to open my PDI, it's showing offline. I don't know what the problem is, but I tried with different browsers also. Still I'm facing the same issue.It's showing something like, "We are ha...
HiI have the below script which should issue notifications when days inactive are reached however it dose not seem to work. I cant see anything wrong but I am not JavaScripting Expert background in programming and SQL but not JavaScript any help wou...
This article is brought to you by the letters A and I ... How do we model AI in CSDM?What is an AI Asset?Where to I put my Agents? Hot off the press... here is a summary overview of the ServiceNow AI Platform in the context of Enterprise and Busine...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.
| Subject | Author | Posted |
|---|---|---|
| 4m ago | ||
| 6m ago | ||
| an hour ago | ||
| 2 hours ago | ||
| 5 hours ago |