How to Trigger Workflow from a Service Catalog item.

[Rajanmehta]

Hello,

We are on Jakarta. I have a need to trigger a specific workflow once a Service Catalog item is requested (On submit).

Please advise how can I do that?

Thanks,

[SanjivMeher · Accepted solution]

From the Service Catalog->Maintain Items, go to the list of catalog items. Search for your catalog and open it.

There you have a workflow field where you can associate a workflow to you catalog item.

Also check below link

Create or edit a catalog item

[Rajanmehta]

Thanks Sanjiv.

Exactly what I was looking for.

Thanks,

[Gowrisankar Sat]

Hi Rajan,

You need to attach the workflow on the catalog item view.

Maintain Items -> Select the Catalog Item Name

Attach the workflow in the workflow field on the catalog item form.

[Rajanmehta]

Thank you very much GowriSankar.

Appreciate your response to my question.

Thanks,