MS Outlook to ServiceNow Integration ?

sukran
Mega Sage

Is there anyway to set automatic message in outlook from ServiceNow ?

If user submit for leave request in ServiceNow, then it should update OOO message in outlook 

 

Any idea

2 REPLIES 2

Sandeep Rajput
Tera Patron
Tera Patron

@sukran You need to integrate Microsoft Graph API in ServiceNow for setting auto replies/OOO message. Similar integration capability has been demonstrated in this blog post https://gotoguy.blog/2019/07/11/get-and-set-automatic-replies-like-oof-with-microsoft-graph/.

 

Hope this helps.

Hi @Sandeep Rajput  Thanks

I found flow designer spoke "microsoft exchange online" and worked well for automatic reply

 

Another requirement is , Can we do email forwarding in outlook from ServiceNow?