Unable to find a request which raised 6months before

[Jithin07]

Is there anyway where I could find a request which user has raised 6months before ,I only have the request number ,I tried by checking on service request table, audit ,meta. Can someone help me to know how to find the record.

any queries we can run and find the record?

[Anurag Tripathi]

Hi,

Do you have archiving on your instance? If so then the record might have been archived.

Try to use ar_<table name> from left nav and search

EG, From Left nav type ar_request.LIST OR ar_sc_req_item.LIST

[Jithin07]

Hi Anurag,'

I couldn't find any SR tickets there.

Thanks

[Anurag Tripathi]

DO you have archiving switched on,  on your instance? For the table in question?

How did you check?