Deactivate Create supplier case from email inbound action

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • The Create Supplier case for email inbound action must be inactive for automatic creation of supplier cases from emails using Now Assist.

    Vorbereitungen

    Role required: admin

    Prozedur

    1. Navigate to All > System Policy > Email > Inbound Actions.
    2. Select the Create supplier case from email inbound action.
    3. On the inbound action form, clear the Active check box.

    Ergebnisse

    The Create supplier case from email inbound action is deactivated.