Manage hardware asset tasks using the Mobile Agent application

Manage hardware asset tasks such as repair tasks and asset pick tasks using the intuitive Mobile Agent application.

• Manage hardware asset repair tasks using the Mobile Agent application
  Manage all the repair tasks associated with the defective hardware assets in your stockroom using the intuitive Mobile Agent application.
• Manage hardware asset pick tasks using the Mobile Agent application
  Work on the hardware asset pick tasks assigned to you by using the Mobile Agent application.
• Manage asset put away using the ServiceNow Agent application
  Scan and put away the assets from the receiving bay in the designated aisle-space using the ServiceNow Agent application.

Related concepts

• Work with hardware normalization
• Manage your inventory through pallet assets
• Manage loaner assets
• Donate assets to charity organizations
• Manage RMA requests
• Audit hardware asset inventory
• Reclaim hardware assets
• Manage the lifecycle of hardware models with calculated lifecycle templates
• Receive asset warranty details from Lenovo
• Manage stockrooms
• Track shipments using the integration framework
• Assess performance of Hardware Asset Management
• Manage refresh of assets using Zero Touch Refresh
• Configure the Total Cost of Ownership of assets
• Manage and monitor hardware asset performance
• Manage Hardware Asset Management subscriptions
• Manage repair of defective assets in your stockroom in the Hardware Asset Workspace
• Manage picking hardware assets within your stockroom for Hardware Asset Management workflows
• Manage asset put away using the Hardware Asset Workspace
• Audit your hardware assets by using Asset Attestation

Related tasks

• Manage asset bundles from your inventory
• Use Advanced Shipment Notification
• Create an inventory stock order request
• Create a disposal order
• Use a hardware asset request flow
• Request a Hardware Asset Refresh
• Manage your expiring contracts for leased hardware assets
• View RFID information of assets
• Track asset location using indoor maps
• Acknowledge receipt of assets on the Employee Center portal
• Update associated Decision tables for HAM flows