Jumpstart Your Employee Center

  • Release version: Zurich
  • Updated July 31, 2025
  • 1 minute to read

    • This accelerator includes a demonstration of the possibilities and capabilities available with the ServiceNow® Employee Center portal in your instance.

    Accelerator overview

    The Jumpstart Your Employee Center accelerator provides Impact customers with an overview of Employee Center, a unified portal for managers and employees, up-leveling the user experience. An applied demonstration of the possibilities and capabilities are shown through a temporary cloned instance with leading practices on implementation, migration, and governance. For additional information, see Employee Center.

    Note:
    This Accelerator is available for Impact Guided, Advanced, and Total packages.

    Offered pursuant to the applicable ServiceNow Impact Package and Accelerator descriptions available at https://www.servicenow.com/legal/servicenow-impact.html.

    What You Get

    Employee Center Setup
    • Provision a temporary instance
    • Activate and configure Employee Center
    • Activate user experience analytics (if applicable)
    Customer Coaching Session #1 (up to 60 minutes)
    Review of:
    • Portal and employee engagement strategy overview
    • Demonstration of Employee Center
    • Implementation and migration approaches
    • Governance and reporting
    • Key resources and guides
    • Thirty days of access to the temporary instance is provided
    Customer Coaching Session #2 (Optional upon Customer request- up to 60 minutes)
    Opportunity for Q&A related to Employee Center

    Request Customer Resources

    Table 1. Customer resource and responsibilities
    Customer Resource Responsibilities
    Platform Owner (Required) Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform.
    System Administrator(s) (Required) Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features.
    UX and OCM Experts (Recommended) Primary stakeholders for user experience and organizational change management.
    Other Customer Roles (Recommended) Primary stakeholders responsible for employee experience and engagement, including Knowledge, Portal, and Catalog Managers.
    Developer(s) (Recommended) Writes code for the ServiceNow platform.
    Trusted Service Partners (Recommended) Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward.

    Requested information / access

    Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html

    Exceptions

    Certain Impact Accelerator activities may be limited or unavailable for customers in certain restricted environments or Australia IRAP-Protected data centers or to self-hosted customers.