Change priority level of a purchase order exception

Adjust the priority level of a purchase order exception manually to reflect its urgency and business impact. This capability allows procurement teams to manage exceptions effectively by ensuring high-impact disruptions receive immediate attention while lower-risk issues are handled in appropriate sequence.

Avant de commencer

Role required: sn_poem_core.operational_buyer

Procédure

1. Navigate to Workspaces > Source-to-Pay Workspace.
2. Select the Purchase order management tab.
3. Select an exception that you want to work on.
4. Select the More actions icon.
5. Select Change priority level.
6. In the Change priority level window, select the new priority level.
7. Select Update.

Résultats

The priority level of the purchase order exception is updated to reflect the new value.