Credit memo

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • You can create Credit memo invoice. The credit memo invoice type can be of PO and Non-PO invoice.

    When an invoice is ingested into the Accounts Payable Operations application recognizes if the invoice received through various channels is of type credit memo. A credit memo is a document issued between a supplier and the buyer when there’s a reduction or any offset in the amount payable to the supplier. Credit memo is also applicable for any goods or services that the buyer owes to a seller. In some cases, if the buyer hasn’t paid the seller, the credit memo can be used as an offset for an invoice generated in the past or future. For an invoice to be recognized as a credit memo:
    • The credit memo invoice must contain one of the following:
      • Original invoice
      • Original invoice number
      • Purchase order
    • Credit memos issued for purchase order or invoice number must match with purchase order lines and invoice lines
    • Invoice contains negative amount fields

    For more information on creating invoice, see Create New Invoice form.

    For more information on invoices ingested using document intelligence, see Invoice data transformation logic.