Assigning purchase order exceptions to buyers
Use queues in Advanced Work Assignment to assign purchase order exceptions to the appropriate buyer.
You can leverage the following default queues:
- Critical priority purchase order exceptions
- Moderate priority purchase order exceptions
These queues are preconfigured to assign purchase order exceptions depending on their level of criticality.
Modify these existing queues or create a queue by selecting the purchase order exceptions channel. For information on configuring a queue, see Configure the Sourcing and Procurement Operations queues.