Reporting delivery plan issues

Submit a request in the Supplier Collaboration Portal to create a delivery plan change.

A delivery plan change refers to modifications to the agreed-upon delivery terms and schedule specified in a purchase order. As a supplier contact, you can raise delivery plan change requests from the Supplier Collaboration Portal to modify the order quantity and delivery dates.

You can create a delivery plan change in one of the following ways:

• You can use Raise a request option from the Supplier Collaboration Portal header.
• You can use Raise a request option directly from a purchase order line in Supplier Collaboration Portal.

• Raise a delivery plan change request
  Submit a request in the Supplier Collaboration Portal header to create a purchase order exception.
• Submit a delivery plan change request from a purchase order line
  Submit a delivery plan change request directly from a purchase order line in the Supplier Collaboration Portal.

Concepts associés

• Resolving purchase order exceptions

Tâches associées

• Create purchase order exception from Universal Request