Configure Supplier Lifecycle Operations

Plan and configure your implementation for Supplier Lifecycle Operations.

• Install Supplier Case Management
  You can install the Supplier Case Management application (com.snc.sn_supplier_mgmt) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
• Install Supplier Collaboration Portal
  You can install the Supplier Collaboration Portal application (com.snc.sn_supplier_sp) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed.
• Install Supplier Operations
  You can install the Supplier Operations application (com.snc.sn_so) to access advanced case management capabilities to handle key supplier lifecycle events.
• Install Supplier Payment Optimization
  You can install the Supplier Payment Optimization application to identify, prioritize, and track high potential suppliers and estimate potential savings from credit card payments.
• Supplier Document Management
  Supplier Lifecycle Operations uses the ServiceNow® Document Management functionality to enable supplier managers, supplier owners, supplier administrators, and supplier contacts to manage supplier documents.
• Configure the document template for the Sign document action type for supplier task
  Create and configure the document template that enables you to collect e-signatures from multiple participants and generate a filled PDF document.
• Advanced Work Assignment for Supplier Lifecycle Operations
  Use the Advanced Work Assignment for Supplier Lifecycle Operations feature to automatically assign work items to agents based on availability and capacity.
• Enable M2M mapping between supplier contact and suppliers
  Many-to-many (M2M) mapping between supplier contact and suppliers enables one supplier contact to be the contact for multiple suppliers, provided the suppliers share a parent-subsidiary relationship.
• Configure Supplier Relationship and Performance Management
  Define key performance indicators (KPIs) and segmentation criteria to measure supplier performance effectively.
• Install Universal Request for SLO
  Install the Universal Request for Source-to-Pay Operations [sn_fsc_ur_common] plugin to use the Universal Request feature in SLO.
• Configure smart assessments
  Supplier managers can configure and create assessments in bulk for internal and external users by adding instructions, questions, and reference information from the Assessment Workspace.

Concepts associés

• Supplier Document Management
• Advanced Work Assignment for Supplier Lifecycle Operations

Tâches associées

• Install Supplier Case Management
• Install Supplier Collaboration Portal