Deactivate Create supplier case from email inbound action

  • Rversion finale: Australia
  • Mis à jour 12 mars 2026
  • 1 minute de lecture

    • The Create Supplier case for email inbound action must be inactive for automatic creation of supplier cases from emails using Now Assist.

    Avant de commencer

    Role required: admin

    Procédure

    1. Navigate to All > System Policy > Email > Inbound Actions.
    2. Select the Create supplier case from email inbound action.
    3. On the inbound action form, clear the Active check box.

    Résultats

    The Create supplier case from email inbound action is deactivated.