Map a skill to a dashboard

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Map a Now Assist skill to a dashboard to view skill performance indicators and skill details.

    Before you begin

    Be sure to map a dashboard with a skill in the same domain.

    Note:
    You can only map a skill to a dashboard. Mapping a feature (that consists of multiple skills) is currently not supported.

    If you're mapping a skill to a custom dashboard, be sure to share appropriate access to the dashboard. See Share a Platform Analytics dashboard for more information.

    Roles required: sn_na_analytics.admin and sn_nowassist_admin.nsa_admin

    Procedure

    1. Navigate to the All menu and enter sn_na_analytics_configuration.list.
      The Now Assist Analytics Configuration [sn_na_analytics_configuration] table appears.Now Assist Analytics Configuration table.
    2. Create a new mapping by selecting New
    3. On the form, fill in the fields.
      Table 1. Now Assist Analytics Configuration record form
      Field Description
      Dashboard The Dashboard that you want to map to a skill. Use the lookup icon (Lookup icon.) to search for and select the dashboard.
      Application The application that contains the record.
      Document Table Table that contains configured skills. Use the lookup icon (Lookup icon.) to search for and select the Now Assist Skill Config [sn_nowassist_skill_config] table.
      Document Id The Skill that you want to map to the dashboard. Use the lookup icon (Lookup icon.) to search for and select the skill that you want to map to the dashboard.
      Active Check box used to enable or disable the mapping.
      Order Order to set that determines the priority of the mapping in cases where multiple skills are mapped to the same dashboard.
    4. Select Submit.

    What to do next

    After you've completed the mapping, go to the Skill details page and select the skill from the drop-down list to verify that the mapped dashboard is displayed.