Messaging channels for Agent-Initiated Messaging Interface

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Install and configure applications to enable a messaging channel for use with the Agent-Initiated Messaging Interface application.

    The following table describes the messaging channels available for use with the Agent-Initiated Messaging Interface application and applications required for using those messaging channels.

    표 1. Messaging channels for Agent-Initiated Messaging Interface
    Channel Required applications
    SMS
    주:
    The Conversational SMS Integration with Twilio application installs the Conversational SMS service channel and Twilio spoke applications, if not already installed.