Connect Build Agent to a supported MCP server

Connect a supported MCP server to Build Agent to access external tools and resources in the chat panel when building and editing apps.

Before you begin

Before you can enable an MCP server in Build Agent, an administrator must approve it as an AI asset in AI Control Tower. Each MCP server requires this approval, regardless of whether the server is enabled by default.

The end-to-end flow for making an MCP server available is:

1. The administrator adds the MCP server as a Workflow Data Fabric (WDF) connection.
2. The administrator approves the server as an AI asset in AI Control Tower.
3. You authenticate the connection in Personal Integrations.
4. You enable the MCP server in Build Agent settings.

Individual MCP servers are enabled by default, but the complete flow must be completed before any server is available for use.

See MCP connections and Build Agent for a list of supported MCP servers.

Note:

MCP connections are currently available only in the ServiceNow IDE, not ServiceNow Studio.

Role required: admin

Procedure

1. Navigate to All > App Development > ServiceNow Studio or All > App Development > ServiceNow IDE.
2. In the Build Agent chat panel, select the Settings icon .

   Figure 1. Build Agent panel with Settings icon

   

3. Select the Enable MCP servers toggle.

   Figure 2. Enable MCP servers setting

   

4. Select the MCP servers icon that appears after you enable MCP servers.

   Figure 3. MCP settings icon

   

5. Confirm that the MCP server you want is present and enabled.

   Figure 4. Enabled MCP servers

   

   Note:

   If the MCP server you want isn't available, you must first set it up in Personal Integrations.
6. Select Allow in the confirmation dialog.
   You must do this only for the initial connection.

Result

After Build Agent authenticates the connection, you can chat with it to ask questions related to the MCP server.