Building no-code applications

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Building no-code applications

    ServiceNow provides a variety of tools to create and manage custom applications without requiring coding skills. Creator Studio is specifically designed for users who want to build request-fulfillment apps in a simple, no-code environment, enabling processes like submitting and approving requests through forms and automation.

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    App Builders and Their Use Cases

    • Creator Studio: Ideal for process owners and line of business owners to build basic apps without code, such as office supply requests with approval workflows.
    • App Engine Studio: Suitable for citizen developers to build a broader range of low-code applications with more customization than Creator Studio.
    • ServiceNow Studio: Provides a unified environment for citizen and platform developers to build apps using integrated low-code tools and streamlined workflows for faster development and deployment.
    • ServiceNow IDE and SDK: Targeted at source code developers who want to build applications using code, including JavaScript modules and ServiceNow Fluent language, supported by Visual Studio Code environments and AI-assisted build agents.

    Understanding ServiceNow Apps

    A ServiceNow app is a packaged solution designed to perform specific tasks for targeted users, containing elements such as APIs, tables, workspaces, forms, and flows. Creator Studio apps specifically facilitate request submission and approval processes, including views for both requesters and fulfillers.

    Related Applications and Features

    • App Engine Management Center (AEMC): Manage Creator Studio apps, requests, deployments, and collaboration in one place.
    • App Engine Studio: Extend Creator Studio apps with enhanced customization like email notifications and security.
    • Catalog Builder: Create and edit catalog items with a guided visual interface.
    • Form Builder: Visually configure and customize form views for users.
    • Workflow Studio: Author, configure, and monitor workflows in a unified interface.
    • Workspace: Provides tools for agents, case managers, and help desk professionals to manage and resolve customer requests efficiently.

    Create and manage custom applications in a simple, no-code environment.

    Creator Studio

    Have you ever wanted to create an application, but you don't know how to code? Then Creator Studio was designed for you!

    Which app builder should I use?

    Use the following table to choose the app building experience that matches your role and technical background.

    Table 1. App builders
    Tool Users Features
    Creator Studio: Build an app without code. Process owners, line of business owners Build request-fulfillment apps without writing code.

    For example, create an application to request office supplies: a user fills out a form, and an approver accepts or denies the request. For more information, see Exploring Creator Studio.
    App Engine Studio: Build a range of apps using low-code tools. Citizen developers Build a broader range of apps than Creator Studio without writing code.

    For more information, see Exploring App Engine Studio.
    ServiceNow Studio: Build and deliver apps in a unified environment. Citizen developers, Platform developers Build apps in a unified development environment.

    ServiceNow Studio provides streamlined navigation, integrated low-code tools, and built-in tracking and packaging so you can develop and ship apps faster.

    For more information, see Exploring ServiceNow Studio.
    ServiceNow IDE and ServiceNow SDK: Build apps in source code. Source code developers Develop applications in source code with ServiceNow Fluent, create JavaScript modules, and use third-party libraries. ServiceNow Fluent is a domain-specific programming language for creating application metadata in code. Use Build Agent in ServiceNow IDE to create and update apps in source code with a conversational interaction.

    The ServiceNow IDE runs Visual Studio Code for the Web on the ServiceNow AI Platform. The ServiceNow SDK runs Visual Studio Code Desktop locally. For more information, see Building applications in source code.

    What apps are in ServiceNow

    A ServiceNow app is a package that performs a specific task for a specified group of users. Think of an app as a container with a set of rules around who can access and edit it. For example, ServiceNow apps can include an API, a table, a workspace, a form, a flow, or any combination of those things.

    A Creator Studio app uses forms and automation to enable users to request something and move the request through the approval process. Creator Studio also enables you to the see the fulfiller's view of the Request App Workspace for the app.

    Related applications and features

    App Engine Management Center
    Track and manage your Creator Studio requests, deployments, applications, and collaborative developers using App Engine Management Center (AEMC).
    App Engine Studio
    Open Creator Studio apps in AES to build more custom experiences, such as email notifications and additional security.
    Catalog Builder
    Create or edit a catalog item using a visual and guided experience.
    Form Builder
    Visually create, configure, and customize the different form views for your users using the form editor in Form Builder.
    Workflow Studio
    Integrate workflow authoring, configuring, and monitoring into a single-page experience.
    Workspace
    Address customer requests and issues in a workspace, which provides a suite of tools where agents, case managers, help desk professionals, and managers work with tools to resolve customer needs.