Jumpstart Your Now Assist for Creator

  • Release version: Zurich
  • Updated July 31, 2025
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Jumpstart Your Now Assist for Creator

    TheJumpstart Your Now Assist for Creator Acceleratoris designed to demonstrate the capabilities of Now Assist for Creator, a ServiceNow feature that leverages Generative AI to accelerate app development, enhance productivity, and improve coding experiences. This accelerator is available for Impact customers with Guided, Advanced, or Total packages and provides a practical demonstration along with key resources and best practices for effective use.

    Show full answer Show less

    Key Features

    • Temporary Instance Provisioning: Customers receive a 30-day access to a temporary ServiceNow instance with activated related plugins to explore Now Assist for Creator features.
    • Customer Coaching Sessions:
      • Session #1 (up to 90 minutes): Includes an overview and applied demonstration of Now Assist for Creator, covering text-to-application creation, Playbook Assist, Flow Recommendation, Catalog Builder integration, code generation, and guidance on AI prompt usage.
      • Session #2 (optional, up to 60 minutes): Provides a Q&A opportunity to address customer-specific questions about Now Assist for Creator.
    • Guidance and Resources: Customers receive key resources and leading practices to help successfully adopt and utilize Now Assist for Creator.

    Customer Responsibilities

    Effective participation requires engagement from specific customer roles to ensure alignment and support:

    • Platform Owner: Accountable for platform governance, oversight of system administrators, and alignment with business strategy. Required for involvement.
    • System Administrators: Responsible for platform stability, application maintenance, and configuration tasks. Required for participation.
    • Trusted Service Partners: Optional attendees who support customers post-accelerator by understanding leading practices.

    Important Considerations

    • This accelerator or certain activities may be unavailable for customers in restricted environments, self-hosted setups, or managed service providers with domain-separated instances.
    • ServiceNow resources do not implement recommendations directly on customer production or sub-production instances.
    • Relevant customer information and access requirements are detailed in the Impact Accelerator description.

    The Jumpstart Your Now Assist for Creator Accelerator provides a demonstration of the possibilities and capabilities of Now Assist for Creator.

    Accelerator overview

    Jumpstart Your Now Assist for Creator provides Impact customers with an overview of Now Assist for Creator and an applied demonstration on how  to use Generative AI capabilities to reduce app development time, increase productivity, and improve overall coding experiences. This accelerator will demonstrate the features of Now Assist for Creator and provide key resources and leading practices for getting started.

    For additional information on the feature, see Now Assist for Creator

    Note:
    This Accelerator is available for Impact Guided, Advanced, and Total packages.

    Offered pursuant to the applicable Impact Accelerator Description available at  https://www.servicenow.com/legal/servicenow-impact.html

    What you get

    Session preparation
    • Provision a temporary instance
    • Activate related plugins
    Customer coaching session #1 (up to 90 minutes)
    Includes the following:
    • Overview of Now Assist for Creator
    • Applied demonstration of Now Assist for Creator
      • Text to Application Creator
      • Playbook Assist
      • Flow Recommendation
      • Now Assist in Catalog Builder
      • Now Assist for Code generation
    • Guidance on how to use AI Prompts successfully
    • Key resources and guides on leading practices
    • 30 days access to the temporary instance is provided
    Customer coaching session #2 (optional upon customer request, up to 60 minutes)
    Opportunity for Q&A related to Now Assist for Creator

    Requested customer resources

    One or more customer resource is requested. The specific number of resources provided is Accelerator and customer specific.

    Table 1. Customer resource and responsibilities
    Customer resource Responsibilities Required Optional
    Platform Owner Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. ✓
    System Administrators Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. ✓
    Trusted Service Partners Attends ServiceNow Impact Accelerator coaching session(s) to understand leading practices and potentially support customer going forward. ✓

    Requested information / access

    Refer to the applicable Impact Accelerator description available at https://www.servicenow.com/legal/servicenow-impact.html

    Exclusions

    This Impact Accelerator in its entirety or portions of the Impact Accelerator activities may not be available to customers in certain restricted environments, to self-hosted customers, or to managed service providers with domain separated instances.

    ServiceNow resources are not responsible for implementing recommendations on customer’s sub-production or production instances.