Install Model Context Protocol Client

Install the MCP Client application on your ServiceNow instance to enable using the tools from the MCP server in AI agents.

Before you begin

The following must be completed:

• The Generative AI Controller plugin [com.sn.generative.ai] is installed.
  Note:

  Installing the Generative AI Controller plugin enables AI Agent Studio and the MCP Client on your instance.
• The latest version of the Now Assist AI Agents plugin [sn_aia].
• The sn_aia.enable_mcp_tool system property is set to true to enable the MCP tool experience.

Note:

ServiceNow AI Platform supports Protocol version 2025-06-18 of the MCP servers for MCP Client.

Role required: sn_mcp_client.admin

Procedure

1. Navigate to All > System Definition > Plugins.
2. Search for the Model Context Protocol Client plugin [sn_mcp_client].